How Katie Chappell Built (and Unbuilt) a Scalable Freelance Illustration Business

How Katie Chappell Built (and Unbuilt) a Scalable Freelance Illustration Business

January 25, 2026 · 55 min · Episode 350

About this episode

Katie Chappell discusses her journey of building and scaling a freelance illustration business and the lessons learned from scaling back for sustainability.

Katie Chappell is a freelance live illustrator whose business took off fast - especially during the pandemic. At one point, she scaled into an agency-style setup with staff and illustrators working around the world. On paper, it looked like success. In reality, it nearly broke her. In this episode, Katie shares what happened next, and how scaling back helped her build a calmer, more sustainable freelancing life.

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Host: Steve Folland

Guest: Katie Chappell

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