Darren Emedo | What Clients Really Want (And Why We Sometimes Miss It)
About this episode
Darren Emedo discusses the underlying factors that influence client retention in property management.
In this episode of Beyond Four Walls, I’m joined by Darren Emedo for a conversation that goes far beyond the day-to-day of property management. We talk a lot in this industry about service, value and retention — but rarely do we stop and ask what actually makes people stay? Darren brings a fresh (and honest) perspective on what sits underneath it all: trust, communication and human behaviour. This is one of those conversations that will feel very familiar if you’ve ever walked out of a meetin...
People in this episode
Host: Jodie Fraser
Guest: Darren Emedo
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