680: The Soft Skills That Separate the Top 1%
About this episode
Kati and Kellie discuss the essential soft skills that distinguish top salon professionals and leaders.
In this episode, Kati sits down with Kellie Johnson to explore the soft skills that truly separate top-performing salon professionals and leaders. From confidence and happiness as learned skills to building trust, integrity, and emotional intelligence within teams, Kellie shares actionable strategies to elevate culture and client experience. They also dive into real-world lessons on hiring, training, and leading through change in today's evolving salon landscape. If you want to strengthen your leadership and create deeper client connections, this is a must-listen conversation. WATCH ON YOUTUBE: https://youtu.be/0NyGIeUIdi8 GET MY BOOK! From First Date to Forever; How to Market Like A Matchmaker: https://joinmya.com/from-first-date-to-forever-book POWERED BY: JOIN mya! joinmya.com FOLLOW ELAN HAIR STUDIO Instagram: https://www.instagram.com/elanhairstudio/ Kellie's Podcasts with us! Click Here LET'S CONNECT! BTT Instagram: https://www.instagram.com/beyondthetechnique MYA Instagram: https://www.instagram.com/join_mya/ FOLLOW KATI WHITLEDGE Instagram: https://www.instagram.com/katiwhitledge/ Get my favorite bio-hacking products: CLICK HERE SPONSORS Join the PBA…
People in this episode
Host: Kati Whitledge
Guest: Kellie Johnson
Topics covered
- soft skills
- leadership
- client experience
- salon professionals
- team culture
- emotional intelligence
Keywords
- soft skills
- leadership
- client connections
- emotional intelligence
- salon industry
- team building
Sponsors
JOIN mya
Mentioned in this episode
Organizations: PBA
Books & works: From First Date to Forever; How to Market Like A Matchmaker
More episodes of Beyond The Technique Podcast
- 686: The Power of Identity, with Kourtnee Jinright
- 685: Boundaries: How to Protect Your Time, Energy, and Culture
- 684: The Data You've Never Been Shown Before
- 683: Winners vs. Losers: The Small Differences That Change Everything
- 682: Build Your Leadership Muscle
- 681: Accomplish Big Things: How to Actually Follow Through
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