Chicken in the Box: Why Your Business Model is Broken with James Hatfield

About this episode

James Hatfield discusses how speed and innovative technology can transform business models for small businesses.

Speed decides who wins. That’s the hard truth we unpack with James Hatfield, the blue-collar builder turned Chief Revenue Officer at LiveSwitch, a video-first AI platform that helps small businesses bid faster, reduce truck rolls, and turn phones into closing tools. From reinventing the 911 call with instant live video to powering virtual estimates for movers, electricians, and window washers, James shows how a simple text link can unlock clarity for customers and leverage for crews. We dig ...

People in this episode

Guest: James Hatfield

Topics covered

• business model
• AI technology
• small business
• video communication
• customer engagement

Keywords

• business model
• AI platform
• video-first
• small businesses
• live video
• virtual estimates
• customer clarity

Mentioned in this episode

Organizations: LiveSwitch

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