What Great Leaders Do Differently with Mark Miller
From Blanchard LeaderChat by Chad Gordon and Blanchard
May 1, 2026 · 36 min
About this episode
Mark Miller discusses how leaders can effectively navigate change while maintaining focus on their teams and performance.
Leading today means delivering results while navigating constant change and still showing up for your people, and many leaders are feeling the strain. Mark Miller, co-author of The Secret: What Great Leaders Know and Do , shares what it looks like to lead differently in that kind of environment. Grounded in the SERVE model, he offers practical ways to create clarity, build trust, and stay focused on performance without losing sight of people. It's a grounded look at how strong leaders balance results, growth, and sustainability, for themselves and their teams.
People in this episode
Host: Chad Gordon
Guest: Mark Miller
Topics covered
- leadership
- change management
- trust building
- performance
- team dynamics
Keywords
- leadership
- SERVE model
- trust
- results
- growth
- sustainability
- team performance
Mentioned in this episode
Books & works: The Secret: What Great Leaders Know and Do
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