94. The Productivity Paradox: Why Infrastructure Is Stuck in 1990 and How AI Can Actually Help with Daryl Sadgrove
About this episode
Daryl Sadgrove discusses the challenges of productivity in infrastructure and the role of AI in enhancing human potential rather than replacing it.
In this episode of Building Doors, host Lauren Karan sits down with Daryl Sadgrove, a leader who has worked across healthcare, telecommunications, e-commerce, logistics, education, and professional services before joining Struber, a business focused on unlocking human potential in infrastructure. Daryl brings a rare cross sector lens to one of the industry's most stubborn challenges: flatlining productivity. From his time at Telstra under David Thodey through to his current role as CEO of Struber, Daryl reveals what actually creates momentum in large organizations. He challenges the belief that AI is a magic bullet, warning that accelerating an inefficient model only makes things worse, faster. Daryl also shares a powerful sliding doors moment from his time at Australia Post during COVID, when a reactive fear based decision could have led to mass layoffs, but curiosity and analysis unlocked 20% year on year growth. He makes the case that infrastructure's real constraints aren't technical, they are human. And he explains why leaders must supercharge their people with AI, not replace them. Tune in for a thought provoking conversation on productivity, legacy, and the future of…
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