AI Governance
From Business Analysis Live! by International Institute of Business Analysis (IIBA)
March 3, 2026 · 52 min · Season 5 · Episode 2
About this episode
This episode explores the complexities of AI governance, emphasizing the importance of ethics and decision-making in business analysis and quality assurance.
Think AI governance is just policies and guardrails? Think again. In this episode, we break open the psychology, ethics, and risks behind AI decision making—and why business analysis and quality assurance professionals are more critical than ever. In this episode, I sit down with author and AI thinker Chris Ambler for a conversation that reframes how we should be approaching AI, ethics, and decision making. Instead of talking about AI as a shiny tool or a magical brain, Chris takes us back to basics—treating AI as software, unpacking the psychology behind human decision-making, and revealing why those insights are crucial for business analysis and QA professionals. In this conversation we talk about AI from a very different perspective. We explore bias and drift, moral frameworks, the “elephant and rider” model, and why guardrails—not hype—will determine the future of AI. This one goes deep, challenges your assumptions, and might leave you a little unsettled (but optimistic). Whether you're a business analysis or quality assurance professional, product leader, educator, or simply someone trying to wrap your head around how AI should work, this conversation will spark new thinking…
People in this episode
Guest: Chris Ambler
Topics covered
- AI governance
- ethics
- business analysis
- quality assurance
- decision making
- psychology
- bias
Keywords
- AI governance
- ethics
- business analysis
- quality assurance
- decision making
- bias
- psychology
- moral frameworks
Mentioned in this episode
Organizations: International Institute of Business Analysis
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