The Multimillion Dollar Brand Mistake Most Companies Keep Making

The Multimillion Dollar Brand Mistake Most Companies Keep Making

June 23, 2026 · 1h 0m

About this episode

Shannon Watkins discusses the costly branding mistakes companies make and the evolving relationship between brands and creators.

Most companies are still spending millions on beautiful, polished content that almost nobody cares about. Shannon Watkins has sat at the top of the brands that figured this out and the ones that didn't. Former CMO of Aflac, global CMO of Jordan Brand, and former global CMO at Fiserv, she's spent her whole career at the intersection of brand and culture, and she pulled up to Butternomics to break down what's really changing in how brands win. We get into the multimillion dollar mistake brands keep repeating, why people stopped trusting brand voices and started trusting people instead, and what brands are actually buying when they pay a creator. Shannon breaks down the difference between brand, marketing, and advertising, why the agency model is getting disrupted in real time, and the earnings report move every creator should be using before they pitch a single brand. She also takes us through the road that got her here. The pre-med plan she walked away from at Fisk. The worst assignment at Kraft that taught her the foundation of business. The Powerade campaign built around Derrick Rose and a Tupac poem. The Teyana Taylor partnership at Jordan Brand that changed how she saw…

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