Plan for when it breaks

Plan for when it breaks

June 17, 2026 · 34 min · Episode 132

About this episode

The episode discusses the importance of adapting technology to strengthen systems and the role of failure in building trust.

Ask yourself, 'Did the system become stronger because we were there?’” That’s the biggest piece of advice Nelima Otipa and Nithya Ramanathan from Nexleaf Analytics have for you about trying to scale up technology. It’s not about building the perfect tech. It’s about seeing people as actors in their own systems. You need to adapt with governments, not sell to them. Inspired by their article on Scale that Lasts in Stanford Social Innovation Review (SSIR), we talk about why governments often prefer paper systems, how reliability is the key to trust, and what it takes to build a culture where you lead by understanding failure instead of ignoring it.

People in this episode

Host: Emily Janoch

Guests: Nelima Otipa, Nithya Ramanathan

Topics covered

Keywords

Mentioned in this episode

Organizations: Nexleaf Analytics, Stanford Social Innovation Review

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