About this episode

Jesse Waldron discusses how Thyme Care supports cancer patients through navigation and care coordination.

When Jesse Waldron describes Thyme Care’s work, he begins with the patient experience. Cancer patients, he explains, are often thrust into a healthcare system that can feel overwhelming both financially and emotionally. That reality sits at the center of Thyme Care’s mission. As an oncology care navigation company, Thyme Care helps patients move through their cancer journey while also partnering with health plans and oncology providers. The company works at the intersection of those relationships, helping coordinate care and improve outcomes. Waldron tells us that Thyme Care partners first with health plans, which identify members undergoing active cancer treatment. From there, the company works directly with patients and collaborates with oncology practices and health systems delivering care. The goal is to help patients navigate treatment while helping health plans manage rising oncology costs. A key part of that model is Thyme Care’s virtual care team. The organization employs approximately 550 nurses, social workers, and health navigators, Waldron tells us. Those professionals support patients between appointments, helping ensure they stay on track with medications, receive…

Topics covered

• oncology care
• patient experience
• healthcare navigation
• cost management
• virtual care

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