S6 E10: Talking Cisco CX and cutting through the hype to discuss the real challenges and opportunities of AI adoption, with Carlos Pereira

S6 E10: Talking Cisco CX and cutting through the hype to discuss the real challenges and opportunities of AI adoption, with Carlos Pereira

October 15, 2025 · 36 min · Season 6 · Episode 10

About this episode

AB discusses AI adoption challenges and opportunities with Carlos Pereira from Cisco.

AB sits down with Carlos Pereira, Cisco Fellow & CX Chief Architect, for a fun conversation that cuts through the hype and discusses the real challenges and opportunities of AI adoption. Learn how AI is revolutionizing customer engagement and operational efficiency, and hear why Cisco is uniquely positioned to be the trusted partner for companies that strive to further integrate AI into their businesses.

People in this episode

Host: AB

Guest: Carlos Pereira

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Organizations: Cisco, Cisco TechBeat

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