
The episode features an interview with Tomasz Pindel, discussing Voucherify's innovative customer incentive solutions and the impact of AI on product development.
This week Bill and I are joined by our guest Tomasz Pindel, co-founder and CEO of Voucherify. Voucherify is a Customer Incentive and Loyalty Engine that has built a reputation for enabling businesses to rapidly deploy and test promotions, discounts, and loyalty solutions through its API-first, composable platform. Based in Poland, Voucherify works with customers across Europe and now North America, counting the likes of Breville, Altitude Sports, McDonald’s, and Michelin among their many customers. Voucherify recently launched Vincent, an AI agent aimed at streamlining promotion and incentive workflows while connecting to other agents to bring forward market and customer insights. In the episode we get further into what Vincent does and why it matters. Our conversation covers a lot of ground: the incentive and promotion landscape, the pain points that drive enterprises to seek out a composable Incentive and Loyalty solution, and how brands are not ready for shopping agents yet. We also get Tom's view on how AI has impacted product development from someone who is living it firsthand. So please pour yourself something along with us and enjoy our conversation with Tom. Cheers…
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