Mediation vs. Investigation: Choosing the Right Path for Workplace Conflict

Mediation vs. Investigation: Choosing the Right Path for Workplace Conflict

From Conflict Skills by Simon Goode

March 4, 2026 · 35 min · Season 1 · Episode 98

About this episode

Simon Goode and Fiona Bigelli discuss workplace investigations and alternative conflict resolution methods.

In this episode of the Conflict Skills Podcast, Simon Goode is joined by a fellow mediator mediator and former employment lawyer, Fiona Bigelli, to discuss the realities of workplace investigations and alternative approaches to resolving conflict. Fiona shares insights on the high-stakes, structured nature of investigations, the importance of procedural fairness, and why addressing issues early—with coaching, facilitated workshops, and mediation—can often be more effective and restorative. Th...

People in this episode

Host: Simon Goode

Guest: Fiona Bigelli

Topics covered

  • workplace conflict
  • mediation
  • investigation
  • procedural fairness
  • conflict resolution

Keywords

  • mediation
  • workplace investigations
  • conflict resolution
  • procedural fairness
  • coaching

Mentioned in this episode

Organizations: Conflict Skills Podcast

More episodes of Conflict Skills

Explore listener stats, chart rankings, contacts and more on the Conflict Skills podcast page.