How to Build a Firm Clients Keep Coming Back To Through Authentic Leadership With Neil Crofts

How to Build a Firm Clients Keep Coming Back To Through Authentic Leadership With Neil Crofts

July 13, 2026 · 34 min

About this episode

Neil Crofts discusses authentic leadership and building lasting client relationships in professional services.

Look into the "3 Ways to Generate Leads With Your Podcast" E-book for free here on our website! ( https://ghapodcast.com ) Want to solve Branding and Lead-Gen for good for your B2B Business? Download our Completed Playbook for FREE: https://ghapodcast.com/b2b-podcasting-secrets-pod ********************************************************************** Neil Crofts has spent decades helping organizations adapt to change. From leading strategy teams during the dot-com era at Razorfish to founding Holos Change, his career has centered on understanding how leadership, culture, and human behavior shape organizational performance. Today, Holos Change works with leaders and organizations navigating transformation, helping them build the leadership capability and cultural foundations required for sustained success. Their work spans leadership development, organizational change, team performance, and cultural transformation. For founders and leaders of professional services firms, Neil offers a unique perspective on building a business around expertise, trust, and long-term client relationships. His approach challenges conventional thinking around consulting, leadership, and growth in a…

People in this episode

Host: GHA Marketing

Guest: Neil Crofts

Mentioned in this episode

Organizations: Holos Change, Razorfish

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