How AI Exposes Hidden Costs and Shrink - Episode 542

How AI Exposes Hidden Costs and Shrink - Episode 542

From Convenience Matters by National Association of Convenience Stores

May 18, 2026 · 30 min · Episode 542

About this episode

This episode discusses how AI can help reduce shrink and improve inventory control amidst rising gas prices and theft.

Higher gas prices make theft and inventory mismanagement even costlier. This episode shares how AI can help reduce shrink and tighten inventory control. Hosted by: Jeff Lenard About our Guest: James Hervey, EVP and Head of Petroleum and Convenience, Verifone James has been in the convenience retail industry for more than two decades, including the past 11 years at Verifone where he has helped lead market development and product marketing. He previously worked at NACS and Radiant Systems.

People in this episode

Host: Jeff Lenard

Guest: James Hervey

Topics covered

  • AI
  • shrink
  • inventory control
  • theft
  • gas prices
  • convenience retail

Keywords

  • AI
  • shrink
  • inventory management
  • theft
  • gas prices
  • convenience store
  • Verifone

Mentioned in this episode

Organizations: Verifone, National Association of Convenience Stores, Radiant Systems

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