
How AI Exposes Hidden Costs and Shrink - Episode 542
From Convenience Matters by National Association of Convenience Stores
May 18, 2026 · 30 min · Episode 542
About this episode
This episode discusses how AI can help reduce shrink and improve inventory control amidst rising gas prices and theft.
Higher gas prices make theft and inventory mismanagement even costlier. This episode shares how AI can help reduce shrink and tighten inventory control. Hosted by: Jeff Lenard About our Guest: James Hervey, EVP and Head of Petroleum and Convenience, Verifone James has been in the convenience retail industry for more than two decades, including the past 11 years at Verifone where he has helped lead market development and product marketing. He previously worked at NACS and Radiant Systems.
People in this episode
Host: Jeff Lenard
Guest: James Hervey
Topics covered
- AI
- shrink
- inventory control
- theft
- gas prices
- convenience retail
Keywords
- AI
- shrink
- inventory management
- theft
- gas prices
- convenience store
- Verifone
Mentioned in this episode
Organizations: Verifone, National Association of Convenience Stores, Radiant Systems
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- C-Stores Lead the Fight Against Human Trafficking - Episode 543 · May 25, 2026 · 30 min
- Key Signals Shaping the U.S. Economy - Episode 541 · May 4, 2026 · 33 min
- Top Takeaways From the NACS State of the Industry Summit - Episode 540 · April 20, 2026 · 23 min
- A Look at Fuel-Buying Behavior - Episode 539 · April 13, 2026 · 32 min
- $4 Gas Is Here. What's Next? - Episode 538 · April 6, 2026 · 32 min
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