128. How To Impress a CS Hiring Manager (from a CS Hiring Manager) - with Eric Clouse!
About this episode
Carly Agar and guest Eric Clouse discuss key insights for impressing Customer Success hiring managers throughout the hiring process.
What do Customer Success hiring managers actually notice that most candidates never think about? In this episode, I'm joined by Customer Success hiring manager Eric Clouse to talk through what actually stands out at every stage of the hiring process. We cover recruiter outreach, resumes, and interviews, along with the mistakes that quietly hurt candidates. We also get into how hiring managers are evaluating AI skills today and what the future of Customer Success means for your career. You'll walk away with a much clearer understanding of what today's CS leaders are looking for and how to approach your job search more strategically. If you want to stop guessing what hiring managers value and start making stronger career moves, hit play and let's dive in. And if you're ready to build an outreach strategy that helps you stand out with hiring managers, apply for coaching HERE and let's work together. 01:16 – Why hiring managers think differently than most job seekers realize 04:28 – The LinkedIn outreach mistake that could be costing you interviews 07:13 – What hiring managers actually want to see before they ever read your resume 16:08 – Why tailoring your resume to the job…
People in this episode
Host: Carly Agar
Guest: Eric Clouse
Topics covered
- Customer Success
- hiring process
- job search strategies
- resume tips
- interview mistakes
- AI skills
- career development
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