#72 Imposter syndrome in CX: The five hidden patterns to beat
From CX Leadership Talks by Nienke Bloem CCXP
February 23, 2026 · 43 min · Episode 72
About this episode
Nienke Bloem discusses imposter syndrome and its impact on CX leaders, outlining five competence types and practical actions to enhance authority and influence.
In this episode of CX Leadership Talks, Nienke Bloem explores the research behind imposter syndrome, outlines its five competence types, and shares practical actions for CX leaders to strengthen their authority and influence.
People in this episode
Host: Nienke Bloem
Topics covered
- imposter syndrome
- CX leadership
- competence types
- authority
- influence
Keywords
- imposter syndrome
- CX leadership
- competence types
- authority
- influence
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