#80 ANI - The future of CX Leadership
About this episode
The episode discusses the leadership challenges faced by CX leaders rather than traditional CX problems.
Most CX leaders don’t have a CX problem. They have a leadership problem.
People in this episode
Host: Nienke Bloem CCXP
Topics covered
- customer experience
- leadership
- CX strategy
- business challenges
- future of work
Keywords
- CX leadership
- customer experience
- business leadership
- CX challenges
- future of CX
More episodes of CX Leadership Talks
- #82 Would they miss you? The CX budget cut test
- #81 Why some CX Leaders create impact and others don't – ANI deepdive
Explore listener stats, chart rankings, contacts and more on the CX Leadership Talks podcast page.