Dara Khosrowshahi on replacing Uber drivers — and himself — with AI

About this episode

Dara Khosrowshahi discusses Uber's expansion into a larger travel platform and the implications of AI on the user experience and jobs.

It’s become an annual tradition to have Uber CEO Dara Khosrowshahi join us in the studio when he comes to New York for Uber’s big Go-Get event every year. This year, the big news was that Uber's expanding into a much larger platform for travel, starting with hotel booking and services like personal shopping. Uber is going so far as to call this an everything app, so I wanted to see how far Dara thinks everything actually goes — and whether he’s feeling pressure to own more of the user experience in a world where AI companies keep promising that their chatbots will book all the cars for you. Links: Uber adds hotels to its app in big travel swing | The Verge Uber CEO Dara Khosrowshahi is okay with reinventing the bus | Decoder I have to be honest, AI will replace jobs at Uber | Diary of a CEO The DoorDash problem | Decoder Airbnb CEO Brian Chesky wants to build the everything app | Decoder Booking and Priceline chief wants you to yell at bots, not humans | Decoder Subscribe to The Verge to access the ad-free version of Decoder! Credits: Decoder is a production of The Verge and part of the Vox Media Podcast Network. Decoder is produced by Kate Cox and Nick Statt; this episode was…

People in this episode

Host: Nilay Patel

Guest: Dara Khosrowshahi

Topics covered

• Uber
• AI
• travel platform
• everything app
• job replacement
• user experience

Keywords

• Uber
• Dara Khosrowshahi
• AI
• everything app
• travel services
• job replacement

Mentioned in this episode

Organizations: Uber, The Verge, Vox Media Podcast Network, Airbnb, Booking, Priceline

Products: everything app

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