Why Your Team Just Doesn't "Get It"

About this episode

Dr. Paul Etchison discusses the importance of defining standards in a dental practice to improve team performance and culture.

Your team probably isn’t “full of problems.” More often, your standards are invisible. When we expect people to “act like adults” but never define what that means in a dental office, we get frustration, gossip, and the same performance issues on repeat. I’m Dr. Paul Etchison, and I’m sharing one of the most effective leadership exercises I’ve used to create immediate clarity and shift our dental practice culture fast. We start with a simple idea: culture is like a garden. If all you do is pu...

People in this episode

Host: Dr. Paul Etchison

Topics covered

• leadership
• team culture
• communication
• performance issues
• dental practice

Keywords

• team dynamics
• leadership exercises
• dental office standards
• culture shift
• employee expectations

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