About this episode

Mike Blumenthal discusses the issue of fake local business listings on Google Maps and how consumers can protect themselves from scams.

Most people are not thinking clearly when they need a locksmith or a plumber. They are locked out, water is leaking, something broke, and they just want somebody nearby who can fix it. So they open Google, tap one of the first businesses that comes up, and assume the listing is real. Unfortunately, that is exactly the kind of situation scammers count on. In this episode, Mike Blumenthal, co-founder and analyst at Near Media, talks about fake local business listings and the ways bad actors have learned to game Google Maps. Mike has been following this problem for years, going back to the early days of map spam, when locksmiths were creating fake listings all over major cities. We learn how listings can look legitimate with complete addresses, phone numbers, and reviews without actually existing. We also talk about what regular people can actually do about it. Mike explains why it helps to keep a short list of trusted local businesses before an emergency happens, and what to watch for if you do have to search online at the moment. A generic phone greeting, mismatched company names, fake-looking reviews, or an unmarked truck can all be warning signs. Show Notes: [1:08] Mike…

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