Voice Is the New SMS for Shopify (Here's Where It's Already Working)
About this episode
Steve Hutt discusses the effectiveness of AI voice agents in recovering abandoned carts on Shopify and provides a 90-day test plan for brands.
AI voice agents are recovering 35% of abandoned Shopify carts, and most operators haven't noticed yet. In this solo episode, Steve Hutt breaks down: Why AI voice beats email recovery flows by 3x on abandoned carts (and the stage where it actually pays off) How one Shopify brand cut $18K/month in support costs while CSAT jumped 22% The storefront voice concierge small brands can use to sound like the founder at scale Whether you're doing $100K years or $10M+ on Shopify Plus, this episode gives you a 90-day test plan to pick your lane before voice becomes table stakes by 2028. 📝 Full show notes + resources: https://ecommercefastlane.com/podcast/episode-463/ Connect with us: 🐦 Twitter: https://twitter.com/stevenhutt 💼 LinkedIn: https://www.linkedin.com/in/shutt/ 📘 Facebook: https://www.facebook.com/thrivingwithshopify
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