How to Communicate as a Leader (with Mike Lyons)
About this episode
The episode discusses the importance of effective communication for leaders, especially during critical updates that affect team members' concerns.
Send us Fan Mail Your team isn’t ignoring you, they’re processing. When the message affects benefits, pay, staffing, or job security, people don’t just “hear” an update and move on. They replay it, question it, compare notes, and fill in blanks with worry. We talk through why clinic leaders routinely underestimate how much communication it takes to create real clarity, and why you should assume you need to say it at least three times, then more when the stakes climb. We walk through pr...
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