The Psychology of Being a Super Communicator | Charles Duhigg

About this episode

Charles Duhigg discusses the psychology of communication and the importance of understanding different types of conversations.

Why do so many conversations break down, even when both people are trying to connect? Charles Duhigg is a Pulitzer Prize-winning journalist and the bestselling author of The Power of Habit and Supercommunicators . This is his third conversation on Finding Mastery, and the timing matters. The world has shifted since the last time he and Dr. Michael Gervais spoke. Families, friendships, even whole countries are talking past each other. AI has quietly eroded the signals we used to read each other by. And the ability to genuinely connect with another human has gone from useful to essential. The first thing Charles makes clear is that being a great communicator is not a gift reserved for a lucky few. It's a habit. And it starts with noticing something most of us miss in real time: we are all moving through three kinds of conversations every day. The practical, the emotional, and the social. Most of our misunderstandings happen for one simple reason. The person across from us is in one kind of conversation while we're in another. Charles unpacks what he calls the matching principle and one of the most useful questions a teacher ever taught him: do you want to be helped, hugged, or…

People in this episode

Host: Dr. Michael Gervais

Guest: Charles Duhigg

Topics covered

• communication
• psychology
• relationships
• AI impact
• conversation types

Keywords

• communication
• conversations
• emotional
• social
• AI
• understanding
• matching principle

Mentioned in this episode

Books & works: The Power of Habit, Supercommunicators

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