How to Have the Hard Conversations You Keep Avoiding

How to Have the Hard Conversations You Keep Avoiding

June 26, 2026 · 18 min · Season 1 · Episode 78

About this episode

Emma Mills discusses the importance of having difficult conversations in business and presents a four-step approach to address them effectively.

Send us Fan Mail The hard conversations you keep avoiding are costing you more than money. In this solo episode of Focus on the Fun Stuff, I unpack why business owners avoid difficult conversations - with team members, clients, and ourselves - and the four-step approach I now use to have them quickly. Inspired by Patrick Lencioni's The Motive, I talk through the shift from "reward-centred" to "responsibility-based" leadership, why most avoidance is a motivation problem rather than a skill pro...

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