Scam Centers, Agentic Commerce Liability, and the Fraud Leadership Crisis

Scam Centers, Agentic Commerce Liability, and the Fraud Leadership Crisis

April 28, 2026 · 40 min · Episode 402

About this episode

Karisse Hendrick provides insights into the evolving fraud landscape, discussing AI's impact, recent DOJ actions, and the importance of human expertise in fraud leadership.

In this episode of Fraudology , Karisse Hendrick provides a comprehensive update on the shifting tides of the fraud industry, from international takedowns to the growing pains of AI-driven commerce. Karisse dives into the latest news and personal insights gathered from her network, cutting through the industry hype to provide practical realities for fraud and payments professionals. The conversation explores the evolving mechanics of Agentic AI in commerce and how the major card brands are reacting to it. Karisse provides an inside look at new protection frameworks, such as American Express’s "ACE Developer Kit," and contrasts them with the current lack of "compelling evidence" provisions for AI agents at Visa and Mastercard. We also explore the "hot topics" dominating the fraud landscape today: The Scam Center Strike Force: A breakdown of recent DOJ actions against Southeast Asian criminal organizations, the seizure of $700 million in cryptocurrency, and the sobering reality of human trafficking victims trapped in these compounds. The Positive Lure Phishing Scam: Why hackers are spoofing platforms like Paperless Post and Evite to bypass traditional "fear-based" training, using…

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