Why Most Interviews Fail And How To Fix Hiring Decisions with Jennifer Yugo

Why Most Interviews Fail And How To Fix Hiring Decisions with Jennifer Yugo

From Good Morning, HR by Mike Coffey, SPHR, SHRM-SCP

May 7, 2026 · 35 min · Episode 251

About this episode

In this episode, Mike Coffey and Jennifer Yugo discuss the shortcomings of traditional interviews and the benefits of competency-based, structured hiring processes.

In episode 251, Coffey talks with Jennifer Yugo about why traditional interviews fail to identify top candidates and how competency-based, structured hiring improves outcomes. They discuss the ineffectiveness of unstructured interviews and reliance on intuition in hiring decisions; confirmation bias and overconfidence in manager-led candidate selection processes; building competency-based hiring frameworks grounded in real job performance data; differences between skills and competencies in evaluating candidate success; designing structured interviews with behavioral and situational questions; aligning hiring processes with organizational culture and values; leveraging applications and assessments to enhance candidate evaluation consistency; improving hiring manager adoption through usability and stakeholder involvement; measuring hiring success through turnover, efficiency, and process compliance metrics; balancing candidate experience with standardized hiring systems for fairness. For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP251 Good Morning, HR…

People in this episode

Host: Mike Coffey

Guest: Jennifer Yugo

Topics covered

  • interview techniques
  • hiring decisions
  • competency-based hiring
  • structured interviews
  • candidate evaluation
  • organizational culture
  • HR best practices

Keywords

  • interviews
  • hiring
  • competencies
  • candidate selection
  • structured interviews
  • HR
  • organizational culture
  • bias
  • evaluation
  • performance data

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