
Why Most Interviews Fail And How To Fix Hiring Decisions with Jennifer Yugo
From Good Morning, HR by Mike Coffey, SPHR, SHRM-SCP
May 7, 2026 · 35 min · Episode 251
About this episode
In this episode, Mike Coffey and Jennifer Yugo discuss the shortcomings of traditional interviews and the benefits of competency-based, structured hiring processes.
In episode 251, Coffey talks with Jennifer Yugo about why traditional interviews fail to identify top candidates and how competency-based, structured hiring improves outcomes. They discuss the ineffectiveness of unstructured interviews and reliance on intuition in hiring decisions; confirmation bias and overconfidence in manager-led candidate selection processes; building competency-based hiring frameworks grounded in real job performance data; differences between skills and competencies in evaluating candidate success; designing structured interviews with behavioral and situational questions; aligning hiring processes with organizational culture and values; leveraging applications and assessments to enhance candidate evaluation consistency; improving hiring manager adoption through usability and stakeholder involvement; measuring hiring success through turnover, efficiency, and process compliance metrics; balancing candidate experience with standardized hiring systems for fairness. For HR teams who discuss this podcast in their team meetings, we've created a discussion starter PDF to help guide your conversation. Download it here https://goodmorninghr.com/EP251 Good Morning, HR…
People in this episode
Host: Mike Coffey
Guest: Jennifer Yugo
Topics covered
- interview techniques
- hiring decisions
- competency-based hiring
- structured interviews
- candidate evaluation
- organizational culture
- HR best practices
Keywords
- interviews
- hiring
- competencies
- candidate selection
- structured interviews
- HR
- organizational culture
- bias
- evaluation
- performance data
Sponsors
Imperative
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