#291 Why Most AI Projects Fail to Deliver ROI, Sinohe Terrero, CFO and COO, Envoy
About this episode
The episode discusses why many AI projects fail to deliver ROI and how finance leaders can improve outcomes.
https://open.spotify.com/episode/6raW3lf3gJuwTrYNbdkf0F Too many organisations are pouring time and money into AI only to find that the promised efficiency gains and cost savings never materialise, leaving CFOs struggling to justify the investment. Understanding why most AI projects fail to deliver ROI, and what finance leaders can do differently, is now a critical skill for anyone responsible for steering strategy, systems, and spend. In this GrowCFO Show episode, host Kevin Appleby sits down with Sinohe Terrero , CFO and COO of Envoy , to explore why so many AI initiatives fall short and how finance leaders can change the outcome. Drawing on his experience as a serial startup CFO and operator in high-growth tech companies, Sinohe reframes AI as a practical toolkit for augmentation, task automation, and application development, and explains how confusion between these use cases leads to poor deployment and weak returns. Throughout the conversation, Sinohe shares real examples from Envoy’s finance function, from AI-powered reconciliations and automated interview workflows to custom dashboards that bring data together in one place. He also dives into AI governance, describing the…
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