Phone Anxiety, Oxytocin and the Choice To Take The Call

Phone Anxiety, Oxytocin and the Choice To Take The Call

July 12, 2026 · 13 min

About this episode

Carly discusses the rise of phone anxiety and the importance of voice communication over text, exploring its psychological implications.

Have you ever watched your phone ring, seen exactly who it is, and just let it go to voicemail? Not because you're busy, but because you didn't feel like talking? You're not alone, and there's a reason it's become so easy to avoid. This week Carly looks at why so many of us, young people especially, now reach for a text over a call, and what that shift might be costing us. It turns out hearing a familiar voice does something a text simply can't. Carly weaves together the research on phone anxiety, the physiology of the human voice, and the small daily choice we all face when the phone lights up, and makes the case that true connection has to be heard. If picking up still feels daunting, there's a less daunting first step in here too.  Carly is a counsellor and coach who specialises in building psychological hardiness — the ability to navigate challenge, stay engaged, and take meaningful action under pressure. Her work integrates modern psychology with Eastern and Stoic approaches, helping people build resilience, live with purpose, and respond to life’s challenges with greater clarity, courage and steadiness. References and further reading: Seltzer, L.J…

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