Revenue Cycle Optimized: Why Patient Access Needs More Than Automation

Revenue Cycle Optimized: Why Patient Access Needs More Than Automation

July 12, 2026 · 17 min

About this episode

Lindsey Nelson discusses the importance of human expertise and operational visibility in patient access beyond automation.

Why Patient Access Needs More Than Automation Automation is changing patient access, but prior authorization still requires more than bots, portals, and percentage-based promises. On this episode, Lindsey Nelson, Product Marketing Director at Infinx, explores why agentic workflows, human expertise, clinical judgment, and operational visibility all matter when organizations are trying to reduce delays, avoid denials, and keep work moving. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

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Guest: Lindsey Nelson

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Organizations: Infinx

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