Healthcare NOW Radio Podcast Network - Discussions on healthcare including technology, innovation, policy, data security, telehealth and more. Visit HealthcareNOWRadio.com

Episode 10: Pre-Service Collections, Prior-Auth Bots, and Patsy Cline w/Felicia Jamison On this episode hosts Angie Shin and Dave Smith engage with Felicia Jamison, the Director of Revenue Cycle at Permian Regional Medical Center, a rural hospital in Andrews, Texas. Felicia shares insights on centralized scheduling, upfront estimates vs back-end billing, keeping families informed during surgeries without pulling nures from bedsides, and where agentic AI fits in engaging with patients. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Host Ericka Adler is joined by Roetzel shareholder Jonna Eimer to discuss letters of intent (LOIs) in health care transactions and the common misunderstandings that can arise before a deal reaches the final agreement stage. The episode explores what health care providers should understand before signing an LOI, which terms are most important to address early, and how due diligence can shape the final transaction. Ericka and Jonna also discuss the importance of working with trusted legal and financial advisors, managing expectations throughout the process, and avoiding common pitfalls between signing an LOI and closing a deal. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

On this episode host Beth Friedman engages Bobby Reddy, Jr., PhD, Co-founder & CEO, Prenosis. Sepsis kills more people annually than all cancers combined - yet it receives a fraction of the research investment. Beth sits with Bobby Reddy Jr., leading Prenosis, a precision medicine company redefining how hospitals understand and treat their most critically ill patients. Reddy explains why decades of clinical trials for sepsis, acute heart failure, and pneumonia have failed and why the solution lies not in new drugs but in recognizing that these are not single diseases at all. Discover how Prenosis is using AI, deep biomarker data, and real-time EHR integration to characterize each patient's unique biology in under an hour, and what a landmark BARDA-funded trial could mean for the future of critical care.

On this episode host Raj Sundar sits down with Dr. Evans, CEO, Chief Medical Officer, and co-founder of the Wellness Equity Alliance, to explore how trust is built with historically marginalized communities in healthcare. They trace his journey from international humanitarian crises to leading vaccine distribution and street medicine initiatives in the U.S., digging into the intersections of operational efficiency, health equity, and the imperative for wellness—not just disease prevention. Together, they discuss the importance of understanding patients' full social histories, culturally responsive practices, and the role of branding in building institutional trust. They challenge the politicization of public health, examine the roots of distrust and trauma in marginalized communities, and call for clinicians to think creatively, form cross-sector partnerships, and unite in the face of systemic challenges to rebuild equitable systems of care. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

On this episode Dr. Nick shares a conversation he had with Chris Pace, VP of Digital Experience Strategy at SearchStax as part of a recent AI in Action virtual summit. Their discussion focused on how AI is raising the stakes at the Digital Front Door. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

S3E8: Purpose-Built for Healthcare: Transforming Workforce Management in an Industry Defined by Complexity On this episode Frank interviews Naveen Gupta, CEO of Viventium, about their healthcare-focused human capital management platform. Naveen discussed how Viventium addresses workforce challenges in post-acute and senior care, including labor supply issues, reducing turnover, and compliance requirements. He explained how AI is being implemented in areas like payroll anomaly detection, credential verification, and scheduling optimization while emphasizing the need for careful AI implementation in highly regulated healthcare environments. Naveen described key features including pay stub transparency, mobile onboarding capabilities, and partnerships for early wage access. He outlined future trends including workforce orchestration, improved caregiver experience, and enhanced compliance measures, while noting that healthcare IT leaders often underestimate the importance of purpose-built workforce management platforms over generic solutions. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

The Long View: Building a Health Organization Ready for the Next Decade of AI What does it take to build a health organization that will still be running on a strong digital and AI foundation in five years, ten years, or twenty? In this closing conversation, John Henderson, Vice President and Chief Information and Digital Officer at Rady Children's Health, takes the long view. Drawing on his work leading the digital integration of CHOC into Rady Children's Health, launching private generative AI platforms to support clinical and administrative work, and building an AI-ready data infrastructure that reaches beyond the EHR, John shares what it actually takes to align your organization around a multi-year digital vision. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen/

Awakening the Future: How Emerging Narcolepsy Type 1 Therapies Are Redefining Care and Expectations On this episode guest host Steve Kheloussi, PharmD, MBA, FAMCP, principal consultant at Kheloussi Consulting, speaks with Amy Lugo, PharmD, BCPS, BC-ADM, FAPhA, FAMCP, founder and CEO of LoneStar Health Solutions, about the evolving treatment landscape for narcolepsy. The discussion explores the burden of delayed diagnosis, the real-world impact of excessive daytime sleepiness and cataplexy, and how treatment may shift from symptom management toward addressing the underlying disease process. Steve and Amy also examine formulary considerations, patient-reported outcomes, utilization management challenges, and how managed care organizations can balance access, value, and patient-centered care as new therapies enter the market. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

A HFMA Buyers Guide: How to Separate Revenue Cycle Strategy from Noise The discussion will explore what separates a true revenue cycle partner from another vendor on the HFMA floor. The panel will share how Infinx approaches revenue cycle challenges through operational experience, technology, automation, AI-enabled workflows, and proven execution across front-end, mid-cycle, and back-end functions. For healthcare finance and revenue cycle leaders preparing for HFMA, this session will provide a practical framework for evaluating choices, avoiding common mistakes, and identifying partners who can connect strategy, workflow, technology, and outcomes in a meaningful way. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

Yes, Your Grocery Store Can Teach You About Successful Patient Engagement Host Jenna Hagan, VP of product marketing at NextGen Healthcare and Aditya Bansod, co-founder and president of Luma Health, discuss how patient expectations have changed in recent years and what practices can do to keep up. They address persistent challenges like no-shows, bust myths about which age cohorts are most likely to use digital solutions, consider best practices for successful change management, and consider how AI customer service agents can support patients and staff. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

On this special solo episode host Fred Goldstein, MS, President of Accountable Health LLC, takes listeners on an unexpected journey, from childhood dreams of shark research to a frontline role in restoring one of America's most biodiverse and imperiled waterways: Florida's Indian River Lagoon. Drawing on his population health expertise, Fred applies his proven "Select, Segment, Solve, Score" framework to the 156-mile estuary's ecological crisis, examining harmful algal blooms, cyanobacterial toxins, Alzheimer's-like dolphin pathology, and the public health consequences of degraded blue spaces. With $580 million in civic investment and measurable restoration progress underway, Fred makes a compelling case that healing ecosystems and healing communities require the same evidence-based discipline. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen

On this episode host Dan Marino is joined by ECG’s Amanda Adams and Jessica Wells to discuss key themes and takeaways from the Becker’s Healthcare 16th Annual Meeting in Chicago. Together, they explore how healthcare organizations are rethinking workforce development, physician leadership, and operational integration amid growing financial, regulatory, and staffing pressures. The conversation highlights the evolving role of academic health systems, the need to break down silos across clinical, research, and educational missions, and the importance of preparing a workforce ready for the future of care delivery. They also discuss leadership development, rural health challenges, artificial intelligence’s growing influence on workforce strategy, and how healthcare provider organizations can create more sustainable, integrated care environments while improving engagement and performance across teams. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen