What Behavioral Science Says About Leading Under Pressure

What Behavioral Science Says About Leading Under Pressure

August 31, 2026 · 30 min

About this episode

Caroline Webb discusses the science of leading through uncertainty and the psychological impacts of stress on teams.

For a lot of people, work feels especially chaotic right now.. Projects start and don't finish. Layoffs happen, then reorgs, then new strategies, and through all of it, managers are expected to have the answers. Caroline Webb spent 25 years coaching leaders through exactly this kind of turbulence. She's a behavioral scientist, a former economist and the author of the new book Leadership Intelligence: Science-Backed Strategies for Mastering 21 Everyday Management Challenges. This week she joins Jessi to talk about what the science of the human brain tells us about leading through uncertainty. In this episode, Jessi and Caroline discuss: Why the current moment hits a stress trifecta — demanding, uncontrollable and unpleasant — and what that does to your team's brains The "know-be-do" framework: how to lead people through uncertainty when facts are in short supply Why naming how you feel is one of the most powerful things a leader can do and what affect labeling actually does in the brain What "measured authenticity" means, and why "terrified" is not a word you want your manager to use How to be honest with your team when you know more than you can say Why letting projects die…

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