Generational Gaps or Strategic Gains? Turning Tension Into Results

Generational Gaps or Strategic Gains? Turning Tension Into Results

From Honest HR by SHRM

April 7, 2026 · 31 min · Season 3 · Episode 36

About this episode

The episode discusses how HR teams can leverage generational diversity as a strategic advantage in the workplace.

Today’s workforce is more generationally diverse than ever, with Baby Boomers, Gen X, Millennials, and Gen Z working side by side. But with diversity comes challenges — from communication breakdowns to tensions over AI adoption and return-to-office policies. Dr. Unnatti Jain, generational diversity researcher and CEO of Bridging Generations, joins Monique Akanbi, SHRM-CP, to address how HR teams can turn generational differences into a strategic advantage. Subscribe to Honest HR to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/voegyz --- Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r

People in this episode

Host: Monique Akanbi

Guest: Dr. Unnatti Jain

Topics covered

  • generational diversity
  • HR strategies
  • communication challenges
  • AI adoption
  • workplace tensions

Keywords

  • generational gaps
  • HR teams
  • strategic advantage
  • communication breakdowns
  • AI adoption
  • return-to-office policies

Mentioned in this episode

Organizations: Bridging Generations, SHRM

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