
Sharadh Krishnamurthy discusses the development and implementation of Stripe's internal AI agent, Kai, and the infrastructure that supports its use across the company.
Sharadh Krishnamurthy is an engineering manager at Stripe, where he helped build Kai, the company’s internal AI agent used by more than 10,000 employees every week. He’s worked across several of Stripe’s core infrastructure teams, including data and developer experience, which gives him a grounded, systems-level perspective on what it actually takes to make AI work at enterprise scale. He’s currently focused on the governance, skills, and infrastructure layers that let every Stripe employee use AI safely and effectively, regardless of their technical background. What you’ll learn: Why Stripe built Kai from scratch instead of buying, and what tipped the decision What Kai knows about you by default and what you actually control Why “projects” at Stripe are a governance mechanism, not just a folder How Stripe structured its data layer so agents can query safely at scale Why the infrastructure Stripe built for human developers turned out to be exactly what agents needed How Kai’s skills platform lets any employee package a workflow, and what happens when you have 2,000 of them What Sharadh learned the hard way when agents nearly took down production systems — Brought to you by: DX…
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