Leading at 35,000 Feet: Building Team Culture Mid-Flight with Steve Schuller of Frontier Airlines

Leading at 35,000 Feet: Building Team Culture Mid-Flight with Steve Schuller of Frontier Airlines

December 17, 2025 · 19 min · Season 4 · Episode 5

About this episode

Steve Schuller discusses how Frontier Airlines builds a strong team culture in a high-turnover environment.

How does Frontier Airlines build a strong team when crews change daily? In this episode, Frontier Airlines HR VP Steve Schuller joins host Kendra Prospoer to share how Frontier successfully builds a strong, self-managed team culture in a high-turnover, environment where flight crews often meet for the first time just moments before a flight. Listen for key takeaways: Self-Directed Teams Are Possible — With the Right PeopleDefine and Use a North StarHire for Service First, Train the Rest...

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Host: Kendra Prospero

Guest: Steve Schuller

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Organizations: Frontier Airlines

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