How I AI: How to build a knowledge agent that answers every 101 question - so you don't have to
From How I Work by Amantha Imber
May 17, 2026 · 11 min
About this episode
In this episode, Amantha Imber and Neo Aplin discuss how to build a knowledge agent to improve productivity and reduce repetitive tasks.
**Join the AI Agent Bootcamp here: https://www.inventium.ai/learnvirtually-agents ** There's a question you've answered a hundred times before. You know the one. Someone pings you, you stop what you're doing, dig through a document or two, and type out the same response you've typed a dozen times this month. It doesn't feel catastrophic in the moment, but across a week it quietly eats hours. A knowledge agent is built for exactly this problem. It holds the information so you don't have to be the one constantly retrieving it. In this How I AI episode, Neo and I unpack what a knowledge agent is, how it works, and how to build one that actually saves you time, whether you're fielding questions solo or trying to help a whole team self-serve. How I AI is a special series within How I Work where Neo and I explore how high performers are using AI at work to boost productivity, make better decisions and reduce overwhelm. What you'll learn: What a knowledge agent actually is and how it differs from other…
People in this episode
Host: Amantha Imber
Guest: Neo Aplin
Topics covered
- knowledge agent
- AI productivity
- self-service
- team collaboration
- information retrieval
Keywords
- knowledge agent
- AI tools
- productivity
- information management
- work efficiency
Mentioned in this episode
Organizations: Inventium
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