About this episode

Phil and Paul discuss the importance of building trust within teams before a crisis occurs.

In Episode 201, Phil and Paul continue Season 14's focus on The People Advantage by exploring one of the most important ingredients in every healthy team, organization, family, and relationship: Trust. Most leaders recognize trust is important. Far fewer intentionally build it before they need it. The reality is that trust isn't built during a crisis. Trust is built long before the crisis arrives. And when conflict, adversity, disappointment, or uncertainty inevitably come, teams either draw on the trust they've built—or they fall apart. Drawing on lessons from leadership, coaching, parenting, and Patrick Lencioni's work on healthy teams, Phil and Paul discuss how trust is formed, why vulnerability matters, and why many modern teams never make it past the difficult but necessary "storming" stage. Specifically, they discuss: Trust Before the Storm · Trust is difficult to build during a crisis · Healthy teams invest in trust before it's needed The Foundation of Every Great Team · Trust sits at the base of high-performing cultures · Without trust, every disagreement becomes personal Vulnerability-Based Trust · Deep trust requires vulnerability · Meaningful relationships are built…

People in this episode

Hosts: Philip Darke, Paul Jobson

Topics covered

• trust
• leadership
• team dynamics
• vulnerability
• conflict resolution
• high-performing cultures

Keywords

• trust
• leadership
• teamwork
• vulnerability
• conflict
• high performance
• relationships

More episodes of How Soccer Explains Leadership Podcast

• The People Advantage: When Strengths Become Weaknesses · June 25, 2026 · 14 min
• The People Advantage: It's Not What You Say—It's What They Hear · June 11, 2026 · 15 min
• The People Advantage: The Leadership Mistake That Quietly Hurts Teams · May 28, 2026 · 14 min
• The People Advantage: Why Your Team Isn't Winning · May 14, 2026 · 14 min

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