About this episode

Kate Waterfall Hill discusses how leaders can effectively handle team members with bad attitudes by addressing underlying issues and fostering open communication.

How leaders should handle a team member’s “bad attitude,” is the subject of this episode of 'How to Lead' with Kate Waterfall Hill. Kate discusses how attitude is usually a sign, not the root issue, and recommends separating capability from behaviour, addressing issues early, asking what’s going on and listening. Leaders should also examine their own clarity, the space they create for honesty, and the broader culture. Episode Highlights: 00:00 Handling Bad Attitudes 00:46 Linda’s Team Dilemma 01:42 Stop Avoiding the Talk 02:32 Lead With Curiosity 03:19 Behavior vs Capability 04:25 Say It Early Cleanly 05:12 Ask Listen Understand 06:01 Look in the Mirror 06:44 Set Clear Expectations 07:32 From Curiosity to Accountability 08:11 Weekly Practice Checklist 09:00 Wrap Up and Next Steps Useful links: The Digital Academy Online Course Free Resources and more information on Kate's coaching programmes Buy the "How to Lead" book Connect with Kate on LinkedIn Follow Kate on TikTok Contact Kate https://www.waterfallhill.co.uk/links

People in this episode

Host: Kate Waterfall Hill

Topics covered

• leadership
• team dynamics
• attitude management
• communication
• organizational culture

Keywords

• bad attitude
• leadership
• team member
• communication
• organizational culture
• behavior vs capability
• listening

Explore listener stats, chart rankings, contacts and more on the How to Lead with Kate Waterfall Hill podcast page.