About this episode

The episode discusses the practical application of AI in HR, focusing on recruitment, employee support, and decision-making.

AI in HR: Driving Adoption, Impact, and Real Results Host:  Steve Boese  and  Trish Steed Guest:  Tony Truong , VP of People Strategy at  Chime   Summary On this episode of  At Work in America , Steve and Trish are joined by Tony Truong from Chime to explore putting AI into practice across people operations, and reshaping how HR teams recruit, support employees, and make decisions in real time. From reducing recruiting cycle time to resolving the majority of employee inquiries through AI-powered self-service, this conversation moves beyond theory and into real-world application. The discussion highlights how data, automation, and thoughtful change management come together to create more responsive, efficient HR functions. At its core, this episode looks at what it truly takes to adopt AI in a way that works—aligning technology with culture, building trust in new systems, and using AI not just to automate tasks, but to improve how people experience work every day.   Chapters 02:51 The Impact of AI on Work Processes 05:57 AI in Recruiting: Transforming Traditional Practices 08:48 Feedback and Adoption of AI Tools…

People in this episode

Hosts: Steve Boese, Trish Steed

Guest: Tony Truong

Topics covered

• AI in HR
• Recruiting
• Employee support
• Decision making
• Change management
• Cultural alignment

Keywords

• AI
• HR
• recruiting
• employee inquiries
• automation
• data
• efficiency
• change management

Sponsors

Workhuman

Mentioned in this episode

Organizations: Chime

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