About this episode

Ian and Craig discuss the HubSpot Customer Success Workspace and the benefits of NPS surveys for measuring customer satisfaction.

Welcome to a HubShots QuickShot - brief conversations Ian and Craig have in between regular, full length episodes. This shot we discuss: - the HubSpot Customer Success Workspace - how to measure customer satisfaction - NPS surveys as a product feedback process For full episode show notes and HubSpot related resources visit: https://www.hubshots.com Recorded: 16 May 2025 Published: 29 July 2025

People in this episode

Hosts: Ian Jacob, Craig Bailey

Topics covered

• HubSpot
• Customer Success
• NPS Surveys
• Customer Satisfaction
• Product Feedback

Keywords

• HubSpot
• Customer Success Workspace
• NPS surveys
• customer satisfaction
• product feedback

Mentioned in this episode

Organizations: HubSpot

Products: Customer Success Workspace, NPS surveys

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