EP995: Developments in tech in financial services risk overlooking the customer!

About this episode

Dan Scholey discusses the importance of focusing on customer impact in financial services technology.

Dan Scholey, Chief Product Officer, Moneyhub Financial services platforms have been guilty of differentiating more on technical specifications, or look and feel, than their ability to impact the real lives of consumers. Dan Scholey, Chief Product Officer at UK FinTech Moneyhub believes many consumers suffer with high levels of financial anxiety, low confidence in managing money, and a lack of basic financial literacy. As Open Banking evolves into Open Finance, real-time client data is becomi...

People in this episode

Guest: Dan Scholey

Topics covered

• financial services
• customer experience
• Open Banking
• financial literacy
• financial anxiety

Keywords

• financial services
• Open Banking
• Open Finance
• financial anxiety
• financial literacy

Mentioned in this episode

Organizations: Moneyhub, IBS Intelligence, Cedar Consulting, Open Banking, Open Finance

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