Ep 143: Improving Community‑Based Support Through Person‑Centered Quality Practices
About this episode
Marion Olivier discusses improving community-based services for individuals with intellectual disabilities through person-centered quality practices.
Marion Olivier works with Qlarant to improve the quality of community‑based services for people with intellectual and developmental disabilities by partnering with states to conduct quality reviews, interviews, data collection, reporting, training, and ongoing technical assistance. She explains that their work focuses on person‑centered practices, continuous quality improvement, and helping providers better connect individuals to their communities by supporting meaningful social roles and relationships. Olivier highlights common challenges providers face, such as moving from a caretaker role to a coaching role and knowing how to foster community inclusion, and emphasizes the importance of training in these areas. She concludes by sharing three key principles for quality services: measuring what truly matters to the people being supported, embedding continuous reflection and improvement into daily practice, and going beyond basic regulatory compliance to pursue best practices and ongoing growth.
More episodes of IDD Health Matters
- Ep 145: Personal Experience Driving Better, More Equitable Health Care for People With IDD
- Ep 144: From Immigrant Health to Disability Justice: Dr. Lauren Clark on Advancing Health Equity
- Ep 142: Charting the LifeCourse: Empowering Individuals with IDD and Families Across the Lifespan
- Ep 141: Mercer University Launches Comprehensive Health Center to Advance Care for Adults with IDD
- Ep 140: Tennessee Leads with Innovative, Person‑Centered Support for People with IDD
- Ep 139: From Misdiagnosis to Advocacy: Jacqueline Cuevas Finds Her Voice
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