About this episode

The episode discusses how human-centered systems and leadership are essential for organizational success, particularly in the context of technology and AI.

Tech doesn’t create great organizations; leaders do. Amazon executives Sandy Gordon and Scott Dresser share how human-centered systems, continuous learning, and thoughtful technology design enable one of the world’s largest organizations to scale while keeping people at the center. Discover practical leadership lessons for navigating AI, organizational change, and the future of work.

People in this episode

Guests: Sandy Gordon, Scott Dresser

Topics covered

• human-centered systems
• leadership
• organizational change
• AI
• future of work
• technology design

Keywords

• leadership
• human-centered systems
• organizational change
• technology
• AI
• continuous learning

Mentioned in this episode

Organizations: Amazon, Innovative Leadership Institute

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