EP121 – Using AI to Solve Real MSP Problems with Roy Castleman
From It's a Numbers Game by Daniel Welling
January 17, 2026 · 31 min · Episode 121
About this episode
Roy Castleman discusses the practical applications of AI in business and the importance of effective communication and tool selection.
In this episode, Roy Castleman joins the podcast to share insights from his extensive experience in leveraging AI to run multiple businesses. The conversation delves into practical applications of AI, the challenges of selecting the right tools amongst many, and optimising AI usage through clear communication and iterative prompting. Roy emphasises the importance of understanding AI as an enhancement tool rather than a replacement and details a method of using AI to form a 'virtual board of directors' for business advice. The episode also touches on various aspects of experimenting with AI tools and offers valuable tips on using AI effectively. 00:00 Introduction and Welcome 00:20 Diving into AI and Business Efficiency 02:15 Choosing the Right AI Tools 03:45 AI as a Critical Thinking Partner 04:59 Practical Applications of AI 06:39 Challenges and Limitations of AI 09:10 Setting Up AI for Business 16:34 Effective AI Communication 24:29 Final Thoughts and Contact Information Connect with Roy Castleman on LinkedIn here – https://www.linkedin.com/in/roycastleman Connect with Daniel Welling on LinkedIn by clicking here – https://www.linkedin.com/in/danielwelling/ Connect with Adam…
People in this episode
Host: Daniel Welling
Guest: Roy Castleman
Topics covered
- AI in business
- AI tools selection
- business efficiency
- AI communication
- virtual board of directors
- AI experimentation
Keywords
- AI
- business management
- efficiency
- communication
- tools
- virtual board
- experimentation
Mentioned in this episode
Organizations: MSP Finance Team, LinkedIn
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