How Great Leaders Eliminate Team Silos | TeamViewer CRO, Mark Banfield

How Great Leaders Eliminate Team Silos | TeamViewer CRO, Mark Banfield

From Lead the Team (Top 2% of Podcasts) by Ben Fanning

June 28, 2026 · 41 min · Episode 453

About this episode

In this episode, Ben Fanning and Mark Banfield discuss how to eliminate team silos and maintain organizational trust during growth pressures.

When growth pressure hits an organization, it triggers a hidden survival instinct: teams become political, siloed, and reactive. Most executives try to solve this by pushing harder—but driving pace without dignity is exactly how you destroy organizational trust. In this episode of Lead The Team, Ben Fanning sits down with Mark Banfield, Chief Revenue Officer at TeamViewer (and former CEO of 1e), to break down what it actually takes to scale a high-growth SaaS business across private equity and public markets without causing massive team burnout. Mark shares the exact framework required to create "constructive interference"—a powerful force multiplier that aligns every single employee, from the front lines to the C-suite, toward a singular North Star. This conversation covers: • The early warning signs that your company is becoming political instead of mission-driven • Pace vs. Dignity: How to demand high execution without breaking your team's culture • The transition from CRO to CEO: What leading revenue can never prepare you for • Trust vs. Surveillance: The reality of implementing autonomous tech and AI in the workspace Whether you’re a CEO, executive, founder, or ambitious…

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