When Selling Through a Dealer Backfires | Lean Built - Manufacturing Freedom E141

About this episode

Jay discusses the implications of selling machines directly versus through dealers, along with insights on shop operations and efficiency.

Jay begins by talking about selling a machine, and when it's better to go direct versus using a dealer, with broader implications regarding alignment, control, and the hidden costs of outsourcing parts of your business. From there, the discussion shifts into shop operations: flow vs. batching, tool changes, and where efficiency actually comes from in real production environments. Jay and Andrew challenge common assumptions, showing how context matters: sometimes batching wins, sometimes ergonomics matter more than cycle time, and often the biggest gains come from reducing friction for the operator, not chasing theoretical efficiency. Plus: the perfect keyboard, how to get that most out of a conference or summit, and more.

People in this episode

Hosts: Henry Holsters, Pierson Workholding

Guests: Jay, Andrew

Topics covered

• selling machines
• dealer vs direct sales
• shop operations
• efficiency
• batching
• ergonomics

Keywords

• dealer sales
• direct sales
• shop operations
• efficiency
• batching
• ergonomics
• production environments

Mentioned in this episode

Organizations: Lean Built, Manufacturing Freedom

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