Behind the Scenes of Peak Shipping Season

Behind the Scenes of Peak Shipping Season

December 15, 2025 · 30 min · Episode 78

About this episode

This episode explores how USPS prepares for the peak shipping season with insights from postal executives.

It’s peak season once again, and the Postal Service is ready to deliver. In this episode, we explore how USPS prepares for the largest annual surge in mail and packages. Postal executives Isaac Cronkhite, Chief Processing and Distribution Officer, and Elvin Mercado, Chief Retail and Delivery Officer, break down the Postal Service’s year-round preparation for peak season and the major upgrades rolling out nationwide. Whether you’re sending gifts or simply interested in what it takes to move billions of pieces of mail in just a few weeks, this episode offers a look at the Postal Service’s most exciting season.

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