
Voice Clones & Phony Texts: Artificial Intelligence Fraud
From Mailin’ It! - The Official USPS Podcast by United States Postal Service
March 3, 2026 · 27 min · Episode 81
About this episode
The episode discusses the threat of AI-powered fraud with insights from Stephanie Glad of the U.S. Postal Inspection Service.
For National Consumer Protection Week, Mailin’ It! tackles the growing threat of AI-powered fraud with Stephanie Glad, the U.S. Postal Inspection Service's Program Manager for Mail Fraud. Stephanie tells Karla and Jeff how scammers are leveraging sophisticated technology, such as voice cloning and AI-generated text, to make their schemes more personal, urgent, and difficult to detect. She also gives listeners important tips on how to identify these advanced scams, protect their personal information and finances, and the critical first steps to take if they suspect they’ve become a victim.
People in this episode
Hosts: Karla, Jeff
Guest: Stephanie Glad
Topics covered
- AI fraud
- consumer protection
- voice cloning
- scams
- personal information
- financial security
Keywords
- AI fraud
- voice cloning
- scams
- consumer protection
- personal information
- financial security
Mentioned in this episode
Organizations: U.S. Postal Inspection Service
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