
Dr. Selena Fisk discusses the impact of outcome and hindsight bias on change project evaluations and the importance of baseline feedback.
In this episode, Dr. Selena Fisk explores why perceptions data is essential at the start of any change project. This episode examines how hindsight bias and outcomes bias distort post-change evaluation, and why leaders need baseline feedback from employees, leaders, clients, and other stakeholders to measure change accurately.
Host: Dr. Selena Fisk
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