
The Broker Edge in an AI-Driven Insurance Market | Nicolas Zerbib of Stonepoint Capital
From Making Risk Flow | The Future of Insurance by Cytora
April 7, 2026 · 37 min · Season 8 · Episode 12
About this episode
Nicolas Zerbib discusses how AI is transforming the insurance brokerage model while emphasizing the importance of retention and complexity.
In this episode of Making Risk Flow: Exploring the Ecosystem, host Juan de Castro sits down with Nicolas Zerbib, Co-President and CIO at Stone Point Capital, to unpack how AI is reshaping, not replacing, the insurance brokerage model. Nick explains why retention and complexity remain the strongest defenses against disruption, and how brokers can use AI to improve efficiency without losing their edge. From reducing operating costs to enhancing onboarding and preserving institutional knowledge,...
People in this episode
Host: Juan de Castro
Guest: Nicolas Zerbib
Topics covered
- AI in insurance
- insurance brokerage
- efficiency
- retention
- disruption
- operating costs
Keywords
- AI
- insurance
- brokerage
- efficiency
- retention
- disruption
- operating costs
- onboarding
- institutional knowledge
Mentioned in this episode
Organizations: Stone Point Capital
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